Hotel FAQs
Aston Waikiki Beach Hotel
State of Hawaii Travel Advisory as of July 14, 2020:
- All travelers entering the State of Hawai‘i will be subject to the mandatory 14-day quarantine.
- Beginning Sept. 1, 2020, all trans-Pacific travelers arriving in Hawaii from out-of-state will have the option to get a valid COVID-19 test at least 72 hours prior to their arrival, and show proof of a negative test result, to avoid the 14-day quarantine.
- Evidence of a negative test result must be provided upon arrival in Hawaii. Without this, passengers arriving from out-of-state will be subject to the 14-day quarantine.
For further details visit Hawaii Tourism Authority - Alerts or Gohawaii.com - Alerts
Visit Hotel Updates for current services and amenities available.
Learn about our commitment to cleanliness and safety information.
Details may change at any time. Please call the hotel directly for any current information.
LOCATION & TRANSPORTATION
Valet Parking: $48 plus 4.716% tax per night with unlimited in/out privileges for registered hotel guests.
Directly across Kuhio Beach in Waikiki, Oahu, Hawaii.
Hotel Address: 2570 Kalakaua Avenue, Honolulu, HI 96815
Hotel Phone: 1-808-922-2511
Reservation Email: reservations@astonwaikikibeach.com
We recommend airport transportation partner, Robert’s Hawaii for shuttle service to and from the Daniel K. Inouye Honolulu International Airport (HNL).
TheBus, Taxi services, Uber, Lyft,
RESERVATIONS
For most reservations, we require a 2-night room and tax deposit at time of booking with a cancellation policy of 72 hours prior to arrival date (HST). For non-refundable programs, a full pre-payment is due at time of booking and any cancellations or modifications forfeit any deposits and payments. Please review your cancellation and deposit policy carefully when making a reservation as policies may vary.
The Resort Amenity Fee applies to all rooms, is a nightly charge per room and the fee and inclusions are subject to change at any time without notice.
The total Resort Amenity Fee* is $45 plus G.E.T. (4.712%) and T.A.T. (10.25%) taxes ($51.73 inclusive) per night, per room and includes the following:
- Beach Rentals (starting December 1): Guests can select from a wide range of items from Beach Candy Waikiki, located street level storefront facing Kalakaua Avenue, to enhance their beach and ocean experience. For each night of stay each guest room will receive 3 daily credits that can be applied towards rentals to include; Surfboards, Paddleboards, Beach Chairs, Umbrellas, Beach Toys and more! Guests reserve their rentals using their daily credits upon arrival to the resort. Other activities at Beach Candy such as Fitness Classes, Surf Lessons and more can be booked at an additional cost.
- In-room Internet (includes Wi-Fi and wired, up to 4 devices)
- $10 off on Go X Electric Scooter first ride for first time users
- Reef friendly sunscreen lotion available upon request
- Two (2) bottles of water per stay, refillable at our filtered water stations
- Pool Towels for day use
- Daily Cultural Activities. Coming soon.
- Fitness Center, 5am - 12am
- Keurig Coffee Maker in room (coffee replenished daily)
- Toll Free, local calls and complimentary domestic and international calls
- In-room Safe
- Discounts at Restaurants & Retailers in the hotel
*Please note, fee and items are subject to change at any time without notice.
Transient Accommodations Tax: 10.25% and General Excise Tax: 4.712%
Taxes subject to change at any time without notice
Yes. Our accessible guestrooms are equipped with additional grab bars roll in showers, shower chair. TDD equipment available upon request. Please inquire with our front desk or reservations department for any special requests prior to your arrival, 808-922-2511. Please review the property Accessibility Statement for additional accessibility information
Yes, subject to availability for select room categories. Additional charges may apply.
Yes, a rollaway bed is $45 plus taxes per night and cribs are available upon request free of charge. Please note cost is subject to change at any time without notice.
We partner with Stay Wanderful to provide additional perks and rewards for guests booking through our website.
Visa, MasterCard, American Express, Discover
GROUPS & MEETINGS
Yes, please contact our sales team at sales@astonwaikikibeach.com, or you may submit an RFP Form online.
Yes, the Lokahi meeting room is an enclosed private space conveniently located on the 3rd Floor and has the maximum capacity of 70 guest. For more information Please contact our sales team at sales@astonwaikikibeach.com or you may submit an RFP Form online.
CONCERIGE
Yes, please address as follows:
Aston Waikiki Beach Hotel
C/O: [register guest name] Conf. #
2570 Kalakaua Avenue
Honolulu, HI 96815
If there is an item you may have misplaced or left behind, please Click Here to visit our Lost and Found partner site to report a lost item.
We have an on property concierge desk managed by Blue Hawaiian Activities who can assist. Their email is astonwaikikibeachconcierge@bluehawaiian.com and phone number is (808) 679-6053.
GENERAL
Check-in: 3pm
Check-out: 12pm
Yes, 8am to 9pm. No lifeguard on duty.
Aston Waikiki Beach Hotel is a Non-Smoking establishment.
By Hawaii State Law, there is no smoking on hotel grounds, guestrooms, guestroom balconies, or common areas.
- Tiki’s Grill & Bar (open for breakfast, lunch and dinner)
- Wolfgang Puck Express (open for breakfast, lunch and dinner)
- Subway
- Cookie Corner
Ku’ai Market, located on the 1st floor.
Keurig coffee/tea maker available in each guestroom & suite with complimentary coffee pods daily. Tea pods available upon request. Hot water kettles also available upon request.
There is currently no self-operated laundry facility on property. We offer paid laundry and dry-cleaning services through a third party vendor. Please inquire with the Bell desk for details. Nearby self-operated laundromats are also available.
All rates are quoted and collected in USD only.
The Aston Waikiki Beach Hotel is ADA compliant under the Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991. For information about accessible features, please view our Accessibility Statement.