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COVID-19 Updates: Learn about our commitment to cleanliness

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Updated: September 29, 2021

Full Vaccination required for all Aston Waikiki Beach Hotel Associates, Guests and Patrons effective October 15, 2021

  • Effective October 15, 2021, Aston Waikiki Beach Hotel will require proof of full Covid-19 vaccination for all employees, guests and patrons. All new and existing hotel reservations arriving on or after October 15, 2021 will require registered guests and occupants to present proof of full Covid-19 vaccination upon check-in.  LEARN MORE

The State of Hawaii Government Orders on traveling to Hawaii

  • Individuals fully vaccinated in the United States or its Territories may enter Hawaii on domestic flights without pre-travel testing/quarantine starting the 15th day after the completion of their vaccination. All other travelers must have their negative test results from a Trusted Testing and Travel Partner within 72 hours of departing on their last leg of their trip to Hawaii. Anyone without a negative test result PRIOR to departure must quarantine for 10 days upon arrival.
  • Registration with the State of Hawaii Safe Travels online system is required for all travelers to provide proof of vaccination or pre-travel testing results
    • The vaccination record document must be uploaded to Safe Travels and printed out prior to departure and the traveler must have a hard copy in hand when arriving in Hawaiʻi.
    • Travelers wishing to use the pre-travel test to bypass quarantine must have a negative result from a test taken from a Trusted Testing and Travel Partner no more than 72 hours BEFORE beginning the final leg of their trip. Anyone without a negative test result or U.S. vaccination PRIOR to departure must quarantine upon arrival. The negative test result must be uploaded onto Safe Travels or printed out prior to departure and hard copy in hand when arriving in Hawai‘i.
  • CLICK HERE TO READ MORE as information may change at any time.
    Visit gohawaii.com/travel-requirements or hawaiicovid19.com/travel/ or check official websites for the most current orders prior to your arrival.

V2 Safe Solutions
Aston Waikiki Beach Hotel has engaged V2 Safe Solutitions, a Hawaii-based beginning to end pandemic management agency, to provide guests with a seamless experience to accuarately and efficiently navigate through the Safe Travels Hawaii requirements. LEARN MORE

The City and County of Honolulu Orders effecitve September 13, 2021

  • The City and County of Honolulu has issued an order declaring, customers wishing to enter Oahu restaurants, bars, gyms and other establishments will need to show proof of vaccination or negative COVID-19 test beginning September 13, 2021. See orders details here and visit oneoahu.org for additional information.
  • In response to this announcement, Aston Waikiki Beach Hotel has implemented a new mandatory policy requiring all associates, hotel guests and patrons to show proof of vaccination upon check-in, accessing the hotel’s facilities, dining outlets and event venues. This policy is in an effort to ensure a safe, clean and inviting environment which is at the core of our commitment to providing the highest level of hospitality.

What do I need to know once I'm in Hawaii? LEARN MORE


Your Well-being is Our Top Priority

Updated July 29, 2021

Ensuring a safe, clean and inviting environment is at the core of our commitment to providing the highest level of hospitality.

In response to COVID-19, we have initiated and are maintaining industry-leading and scientifically driven cleanliness standards to safeguard the well-being of our guests and colleagues. Our strengthened safety and sanitizing measures incorporate the latest guidance from the world’s leading health authorities, including the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), and apply to all guest rooms, public and staff-only areas.

The comprehensive strategies we are employing are rooted in industry experience, based on the latest scientific guidance, and utilize hospital-grade cleaners and best practices designed to prevent the spread of viruses. These strategies will be updated regularly to reflect the most current science and technology available.

Here is what we are doing to keep you safe and comfortable:

  • Sanitizer Stations. Touch-less hand sanitizer stations are placed throughout all public, event and staff-only areas of the hotel.
  • Personal Protection Equipment Required. All unvaccinated hotel associates are required to wear face masks. Unvaccinated guests are highly encouraged to do so as well.
  • Your Room is Your Room. No hotel personnel will enter your room during your stay without your permission.
  • Training and Education. We provide regular training to our hotel associates about the latest safety and cleanliness strategies.
  • Text Messaging. A convenient text messaging system is available to request your vehicle from valet parking.
  • Elite Parking Services. A 10-point sanitation procedure is performed on each vehicle to ensure yours and our hotel associate's safety.

We look forward to welcoming you soon. Thank you for your continued trust.
Be Well. Stay Well.

Protocols

Keeping you safe begins with keeping our valued hotel associates safe. Our dedicated COVID-19 task force has developed a multi-pronged approach to health and well-being, which stresses cleanliness and hygiene standards and regular education and training.

Our associates are equipped to handle confirmed or suspected COVID-19 cases among guests and colleagues. They also understand how to identify potential health risks and are committed to working together to strictly follow all safety and cleaning protocols, which are detailed below.

Safety Protocols

  • Proper hand washing and other safety protocol trainings are conducted regularly. Guests are also encouraged to adhere to regular 20-second handwashing/sanitizing guidelines.
  • COVID-19 policies and protocols will be available for all guests to review.
  • Should a guest or staff member be diagnosed with COVID-19 after leaving the hotel, all guests and staff that were present at the same time will be notified. If a guest or staff member is diagnosed while staying with us, proper isolation protocols will be followed pursuant to CDC and WHO guidelines, and guests and staff will be notified.

Cleaning Protocols

  • Guest Rooms
    • EPA-rated hospital-grade disinfectants are used to clean each guest room, with special attention paid to all high-touch surfaces (e.g. door handles, light switches, etc.).
    • Your Room is Your Room. No hotel personnel enters your room during your stay without your permission. Aston Waikiki Beach Hotel will provide replenished amenities throughout your stay – including towels and linens– for those that do not wish staff to enter their rooms. For stays of five or more nights, housekeeping services is available every fourth day for trash removal and replenishing of bathroom towels. A full service cleaning services is available at your request anytime during your stay for an additional fee. 
    • Guests are encouraged to use mobile keys where available. In the event of key card usage, all guest keys will be disinfected via UVC light treatment.
  • Public Areas
    • We utilize EPA-rated hospital-grade disinfectants throughout all public areas, including:
      • Elevator cabs
      • Public restrooms
      • Pool areas
      • Fitness center
    • All high-touch public area surfaces such as handrails and door handles will be wiped down with EPA-rated hospital-grade disinfectants.
    • Touchless hand sanitizer stations are located in key areas throughout the hotel including hotel entrance, front desk, meeting room landings and elevator landings.
    • Pool furniture is cleaned using EPA-rated hospital-grade disinfectants and covered with chaise lounge covers or other clear indication that cleaning has been completed.
  • Restaurants & Bars
    • Prior to opening each day, we employ EPA-rated hospital-grade disinfectants on all areas.
    • Touchless hand sanitizer stations are placed at entry points.
    • We will provide no-touch table service adhering to safe social distancing guidelines.
    • Digital menus are provided via QR code. Single use, disposable menus are also available.
    • All shared items and food and beverage areas are sanitized after each use.
    • No-touch in-room dining is served with sustainable disposable wares.
  • Meetings & Events
    • Prior to commencement of any meeting or event, EPA-rated hospital-grade disinfectants are utilized on all areas.
    • No-touch table service is implemented to adhere to safe social distancing guidelines.
    • Hand sanitizer stations are placed at all entry points in meeting spaces.
    • Breaks are staggered to minimize group sizes.
    • Safety protocol reviews with meeting and event planners will be conducted prior to any event to ensure adherence to our rigorous policies.
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